Privacy Policy

Last updated: 13 July 2026

 

This Privacy Policy explains how Rassam Accounting collects, uses, stores and protects personal information when you visit this website, contact us, use our online tools or engage us to provide accounting or tax services.

This policy applies to website visitors, prospective clients, current and former clients, suppliers, professional contacts and any other person whose personal information we process.

 

1. Who we are

 

Rassam Accounting is a UK-based provider of accounting and tax support services.

For the purposes of applicable UK data-protection law, Rassam Accounting is responsible for deciding how and why your personal information is processed.

You can contact us using the following details:

Rassam Accounting
Email: linda@rassam-accounting.com
Telephone: 07771 117080
Service area: United Kingdom

 

2. Personal information we may collect

 

The personal information we collect will depend on your relationship with us and the services you request.

We may collect your name, date of birth, postal address, email address, telephone number and other contact information.

Where we provide accounting or tax services, we may also collect your National Insurance number, Unique Taxpayer Reference, company information, employment details, income, expenses, benefits, pension information, property information, investment details, tax records, financial statements, invoices, receipts and bank or payment information.

We may collect identity documents and verification information, including copies of passports, driving licences, proof of address and information required for identity, anti-money laundering and fraud-prevention checks.

We may also process correspondence between you, Rassam Accounting, HM Revenue and Customs, Companies House, your employer, previous accountant, financial institutions, pension providers, legal advisers or other relevant organisations.

When you use this website, we may collect technical information such as your Internet Protocol address, browser type, device type, operating system, approximate location, pages visited, time spent on the website, referring website and information collected through cookies or similar technologies.

Where relevant and legally permitted, we may process limited special-category personal information, such as health information needed to deal with a tax matter, benefit, allowance, legal claim or other service requested by you.

 

3. How we collect personal information

 

We may collect personal information directly from you when you contact us, submit an enquiry form, speak to us by telephone, send us an email, provide documents, use our services or enter into an engagement with us.

We may also receive information from HM Revenue and Customs, Companies House, employers, previous accountants, banks, pension providers, financial advisers, solicitors, authorised representatives and other organisations involved in your financial or tax affairs.

We may obtain information from publicly accessible sources, including Companies House records, professional directories and government registers.

Website and technical information may be collected automatically through cookies, server logs, analytics services and similar technologies. Further information is available in our Cookie Policy.

 

4. How we use personal information

We may use your personal information to respond to enquiries, assess whether we can provide the requested service and prepare proposals or engagement documents.

When you become a client, we may use your information to provide accounting, bookkeeping, tax, payroll, Making Tax Digital and related professional services.

This may include preparing and submitting tax returns, accounts, financial records and other documents. It may also include communicating with HM Revenue and Customs, Companies House and other authorities where you have authorised us or where the law permits or requires us to do so.

We may use personal information to verify your identity, complete anti-money laundering checks, prevent fraud, comply with professional obligations and meet legal or regulatory requirements.

We may also use information to manage our relationship with you, issue invoices, process payments, maintain records, respond to complaints, defend legal claims and improve our services.

Website information may be used to operate, secure and improve the website, understand how visitors use it, identify technical problems and measure website performance.

We may use your contact information to send service-related messages and, where legally permitted, information about services that may be relevant to you. You may ask us to stop sending marketing communications at any time.

 

5. Information required to provide our services

 

In some cases, you must provide certain personal information so that we can enter into or perform a contract with you.

We may also be legally required to obtain identification, tax or financial information before providing certain services.

Where required information is not provided, we may be unable to act for you, complete the requested work, submit documents or meet filing deadlines.

 

6. Our lawful bases for using personal information

 

We must have a valid lawful basis for each purpose for which we process personal information. The appropriate basis depends on why the information is being used and the relationship between Rassam Accounting and the individual.

We may process personal information because it is necessary to enter into or perform a contract with you. This includes responding to requests for services, managing an engagement and providing accounting or tax work.

We may process information because it is necessary to comply with a legal obligation. This may include tax, accounting, anti-money laundering, fraud-prevention, record-keeping and regulatory obligations.

We may process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights. These interests may include operating our business, responding to enquiries, recovering debts, protecting our systems, preventing fraud, improving our services and establishing or defending legal claims.

Where consent is the appropriate lawful basis, we will ask for your consent. You may withdraw that consent at any time, although withdrawal will not affect processing that took place before consent was withdrawn.

 

7. Special-category information

 

Special-category information receives additional protection under data-protection law.

Where we need to process special-category information, we will only do so where an appropriate lawful basis and an additional legal condition apply.

This may occur where the information is necessary for a tax matter, legal claim, employment-related service or another professional service requested by you.

We will not use special-category information for unrelated purposes without a valid legal basis.

 

8. Tax calculators and online tools

 

The website may contain tax calculators and other interactive tools designed to provide general estimates.

These tools should not normally require you to enter identifying information. You should not enter your name, National Insurance number, Unique Taxpayer Reference, bank details, passwords or other confidential information into a calculator unless the tool clearly states that this information is required.

Information entered into online tools may be processed by your browser, the website platform or an embedded service to generate the requested result.

Calculator results are general estimates and do not replace professional accounting or tax advice based on your complete circumstances.

 

9. Sharing personal information

 

We may share personal information with HM Revenue and Customs, Companies House and other government departments or regulators where necessary to provide our services, where you have authorised us or where disclosure is legally required.

We may share information with software providers, cloud-storage providers, accounting platforms, bookkeeping systems, payroll providers, payment processors, identity-verification services, website providers, email providers and other suppliers that support our business.

This website is hosted through Wix. Wix may process technical, website and contact-form information when providing its hosting, security and website-management services.

We may also share information with professional advisers, insurers, banks, debt-recovery providers, auditors, legal representatives or another accountant where this is necessary and lawful.

Where a business is sold, transferred, reorganised or merged, relevant personal information may be disclosed to professional advisers and prospective purchasers, subject to appropriate confidentiality arrangements.

We may disclose information where required by law, a court order, a regulator or a law-enforcement authority.

We do not sell personal information to third parties.

 

10. Communications with HMRC and other organisations

 

Where you appoint Rassam Accounting to act on your behalf, we may communicate with HM Revenue and Customs, Companies House and other relevant organisations using the information you provide.

You remain responsible for providing complete, accurate and timely information.

We may retain records of submissions, correspondence, authorisations and communications completed as part of our professional services.

 

11. International transfers

 

Some website, software, cloud-storage or service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is permitted under UK data-protection law. This may involve relying on UK adequacy regulations, contractual safeguards, an International Data Transfer Agreement, an approved addendum or another legally recognised transfer mechanism.

 

12. How long we keep personal information

 

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period depends on the nature of the information, the services provided, professional requirements, legal obligations, tax requirements, limitation periods and the possibility of a complaint, investigation or legal claim.

Client accounting and tax records may normally be retained for at least six years after the end of the relevant accounting period, tax year or client relationship. Certain records may need to be retained for a longer or shorter period depending on the applicable legal or professional requirement.

Identity-verification and anti-money laundering records may be retained for the period required by applicable law and professional regulations.

Enquiry information that does not result in an engagement will normally be retained only for as long as reasonably necessary to respond to the enquiry, maintain an appropriate business record and deal with any related issue.

When information is no longer required, it will be securely deleted, destroyed or anonymised.

 

13. How we protect personal information

 

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, accidental loss, disclosure, alteration or destruction.

These measures may include password protection, access controls, secure cloud services, software updates, encryption where appropriate, backups and restrictions on who may access client information.

Access to personal information is limited to people and service providers who require it for legitimate business or professional purposes.

No internet transmission, email system or electronic-storage method can be guaranteed to be completely secure. You should use appropriate care when sending confidential information electronically.

 

14. Your data-protection rights

 

Depending on the circumstances and the lawful basis being used, you may have the right to ask for information about how your personal information is used.

You may have the right to request access to your personal information and receive a copy of it.

You may ask us to correct inaccurate information or complete information that is incomplete.

In certain circumstances, you may ask us to delete your information, restrict its use or transfer information you provided to another organisation.

You may object to processing based on legitimate interests and you have an absolute right to object to your personal information being used for direct marketing.

Where processing is based on consent, you may withdraw that consent at any time.

You may also have rights relating to decisions made solely through automated processing. We do not ordinarily use personal information to make solely automated decisions that produce legal or similarly significant effects.

These rights are subject to legal conditions and exemptions. For example, we may need to retain information where it is required for tax, accounting, regulatory or legal purposes. The ICO summarises the rights to information, access, correction, erasure, restriction, portability and objection.

 

15. Exercising your rights

 

To exercise a data-protection right, contact us at:

Email: linda@rassam-accounting.com
Telephone: 07771 117080

We may need to request information to verify your identity before responding.

We will respond within the period required by applicable data-protection law. In some circumstances, the response period may be extended where a request is particularly complex or where multiple requests have been made.

There is normally no charge for exercising your rights. However, a reasonable fee may be charged, or a request may be refused, where permitted by law.

 

16. Marketing communications

 

We may send you information about our services where you have requested it, consented to receive it or where we are otherwise legally permitted to contact you.

You can unsubscribe from marketing communications at any time by using any unsubscribe option provided or by contacting us directly.

Stopping marketing communications will not prevent us from sending important messages relating to an existing enquiry, engagement, payment, tax deadline or service.

 

17. Cookies

 

This website uses cookies and similar technologies for security, website operation, preference management, performance and other purposes.

Non-essential cookies will be used in accordance with your cookie choices.

Further information about the cookies used by the website and how to manage them is provided in our Cookie Policy.

 

18. Third-party websites

 

This website may contain links to websites, platforms or services operated by third parties.

Rassam Accounting is not responsible for the privacy practices, security or content of independent third-party websites.

You should review the privacy policy of any third-party service before providing personal information.

 

19. Children’s information

 

Our website and services are not generally directed at children.

We do not knowingly collect children’s personal information through the website for marketing purposes.

We may process information relating to a child where it is necessary to provide an accounting or tax service to a parent, guardian, family, trust or other client and where there is an appropriate legal basis.

 

20. Complaints

 

Contact us first if you have concerns about how your personal information has been handled. We will investigate the matter and attempt to resolve it.

You also have the right to complain to the Information Commissioner’s Office, which is the UK supervisory authority for data protection.

 

21. Changes to this Privacy Policy

 

We may update this Privacy Policy when our services, website, systems, suppliers or legal obligations change.

The latest version will be published on this page. The date shown at the top of the policy will indicate when it was last updated.

Where a significant change affects how we use personal information, we will take reasonable steps to bring the change to the attention of affected individuals. Privacy information should remain clear, accessible and updated when new uses of personal information are introduced.

 

22. Contact us

 

Questions about this Privacy Policy or how Rassam Accounting handles personal information can be directed to:

Rassam Accounting
Email: linda@rassam-accounting.com
Telephone: 07771 117080
Service area: United Kingdom